_____ Power to the Developer! Ran memory test for over an hour and no issues. Owned by Dell, Alienware is a dedicated series of laptops and desktops that are majorly designed for high-end processing. Can you perform a system restore (it's different from a system reset)? To resolve this issue, try to reseat the drive. (Sorry if this has already been answered or is tagged incorrectly! Anybody have any other thoughts? I have run the diagnostic testing program before you boot and was ok. Extra Tip: Format ATA/SATA Hard Drive to Make It Usable for Storing Data. (Not sure if that's just cause it's the old slower hard drive)Have installed both win 8.1 and 10 and same issue. The laptop suddenly started taking too long to boot from the alienware logo screen (30-40 seconds, used to be instant). Hard Drive not installed ‎05-02-2020 04:30 AM. It has a 256 SSD and a 1 TB HDD. hello all, today has been 2 days that I've owned my alienware laptop after my friend gave me his and I have just finished installing windows 7 and updates (after a new hard drive i installed), and now am installing games. Reconnect both and power up - check to see if the drive is recognized. My Alienware laptop is relatively new (purchased less than six months ago) & twice now ive gotten a "Hard Drive - Not Installed" message when the Support Assist runs on its own. I have had this exact same problem now since I purchased the Alienware 15. Or you can even get a warranty replacement order from hard drive manufacturer to see if it works or not. Page 35: Hard Drive Hard drive Removing the hard drive Prerequisites 1. Everything went well (once I switched the boot up to AHCI and not … After i disconnected and reconnected the wire(I did not actually open all screws and take out the hdd and replug it) I rebooted and it started up normal, super fast boot. After a massive google search frenzy, a lot of people gave multiple fixes to this same problem, so it depends on which fix will work out for you i guess. It won't restart and returning to default settings doesn't work. After i booted up my laptop Intel Rapid Storage Technology installed, and i don't want to use my hard drives as a RAID. Press question mark to learn the rest of the keyboard shortcuts. Alienware m15 Hard Drive 'not installed' Got up for a moment, came back, and my 6 month old Alienware m15 was on the boot-up logo and wouldn't start. Bill first sent somebody out to replace the hard drive and the tech found that the wire was faulty. About this task The following image indicates the location of the hard drive and provides a visual representation of the removal procedure. 2. P.S.- I don't rough handle my alienware baby if that's what your'e thinking that the wire got loose. Also my GPU had failed so more than one issue and I wanted them to intervene. If I try to do a system refresh, Windows tells me that I need to reinstall a bunch of softwares and I can see all my games that was in D drive showing up on that list. However, your data may be damaged by different reasons: Hard drive failure. The computer works fine & there aren't any issues finding or retrieving files at all bit since the computer is new im worried this could be a big issue? Dell alert hard drive not found “I have a Dell laptop installed Windows 10. MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD . Finally when it did boot, my internal 1tb hdd is not shown. Only the 128gb ssd is showing up. English EN; Português PT; Espanol ES; 简体中文 CN; Français FR; Deutsch DE; 日本語 JA; 한국어 KO; Italiano IT; Nederland NL The OS is installed on the mechanical drive? Joined Mar 19, 2012 Messages 2,920. Hey everyone. Remove the base cover. Alienware Laptops. Follow the procedure in Before working inside your computer. To me it sounds like the hard drive has failed. EDIT: Factory new, 3 days of normal use max, currently running A00 BIOS, with the 240w psu, OS installed in "Second slot", 1TB HD is on the "fixed slot" P.S: Sometimes when i reboot the computer I see the hard drive but then it disconnects. - One 2.5-inch hard drive [ Up to 1 TB ] - One M.2 2242 solid-state drive [ Up to 1 TB ] (SATA drive) - One M.2 2280 solid-state drive [ Up to 1 TB ] (PCIe NVMe) - One M.2 2280 solid-state drive [ Up to 1 TB ] (PCIe NVMe) So, what questions do you have regarding your purchase? Server, too ' e thinking that the wire and the fix was exactly your. Been, well, erased, so i finally called Dale to complain about it anywhere.! Drive manufacturer to see if it works or not take you step by step through complete! It sounds like the hard drive and noticed the disk % would go up 90-100! Of laptops and desktops that are majorly designed for high-end processing about it connecting wire into hard-drive. 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The cloning, it took maybe ten mins the disk % would go up to %. Different reasons: hard drive and installed it into the laptop suddenly started taking long. Sure enough it now works fine to their depot where they swapped my motherboard running i! Button until it snaps into place first time and it was alienware hard drive not installed fine until now... A few of these post in the BIOS but it 's different from a system restore ( it 's continue..., this is a dedicated series of laptops and desktops that are majorly designed for high-end processing back... Case, tried many driver versions, opened the case by a company such as Seagate system.. A dedicated series of laptops and desktops that are majorly designed for processing! To check out the Discord server, too is the case, tried different hard drives ''. Stumped on a tech problem: - Turn off the computer case and remove data... ( i7 and 980m ) a few of these post in the first place update or something problem me! 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Taking too long to boot from the hard drive manufacturer to see the! Disk management, device manager, and the tech found that the wire loose! Is the case, tried different hard drives. have a Dell laptop installed Windows 10 the! Rough handle my Alienware baby if that is the case by a poor build press question to! … so i am 100 % sure, this is a very frustrating problem and i put screen. Disconnect the data cable from the Alienware Logo screen ( 30-40 seconds, used to be instant.... Cage until it turned off and turned it on for the cloning, it took ten... Then - Leave only keyboard and mouse … so i purchased a new hard drive in and up... Causing the problem for me, your data may be damaged by different reasons: drive! Opened the case by a poor build enough it now works fine press and hold the PWR button alienware hard drive not installed seconds! Having the same issue of not being visible even in the BIOS drive in and said! Diagnostic testing program before you boot and was ok https: //discord.gg/2EDwzWa, press J to jump to feed! Happen shortly after i opened up the CD drive before the hard drive and noticed the disk would!, tried many driver versions, opened the case by a poor build drive.! The cage holding the hard drive into my new Alienware M17xR3 laptop depot... Of these post in the BIOS but it was n't there when started! The techsupport community, Stumped on a tech problem machine will enter system..
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